Satisfaction

DVA Client Satisfaction Survey 2019 Results

DVA Client Satisfaction Survey 2019 Results

The Client Satisfaction Survey is a key tool for the Department of Veterans' Affairs (DVA) to learn more about our clients’ experiences so we can improve the way we serve veterans and their families. As part of DVA’s ongoing commitment to its transformation program,...

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DVA – 2018 Client Satisfaction Survey

DVA – 2018 Client Satisfaction Survey

The Department of Veterans’ Affairs (DVA) is preparing fits Client Satisfaction Survey (CSS), to collect information about clients experience interacting with DVA to help identify ways to improve its services. The  Survey seeks the views of around 3,000 veterans and...

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