GOVT REFUSES TO REVEAL HOW LONG SUICIDAL VETERANS ARE KEPT WAITING … TO PROTECT A BUSINESS

The government is refusing to reveal how often vulnerable veterans are unable to reach its crisis helpline for ex-service members in order to protect the bottom line of a private contractor, The New Daily can exclusively reveal.

The refusal comes as veterans’ advocates warn of a suicide epidemic among ex-service members, with support group Warrior’s Return estimating at least 84 veterans took their own lives in 2017.

download 53

The Department of Veterans Affairs claims that disclosing the call abandonment rates and wait times for the Veterans and Veterans Families Counselling Service would adversely impact the company that manages the service outside of normal business hours.

In response to a freedom of information request by The New Daily, the DVA said the disclosure would give the contractor’s business rivals information that could be used to out-compete the company.

The New Daily has appealed the decision on public interest grounds.

READ MORE

Become A Digital Member




Visit State or Territory Associations

Click here for Queensland Branch Click here for Northern Territory Branch Click here for Western Australia Branch Click here for South Australia Branch Click here for New South Wales Branch Click here for Australian Capital Territory Branch Click here for Victoria Branch Click here for Tasmania Branch

Virtual
War Memorial
Australia

Campaign Donations

Follow Us